We launch a new Resource Center and Helpdesk!

At Maestrel, our mission is to continuously improve your experience with our booking system and themes. Whether you're a seasoned user of the HBook plugin or just discovering Adomus or Lavilla themes, we know that accessible resources and timely support can make all the difference. That’s why we’re excited to announce a major step forward in how we assist you.

One place for all our resources

The new Maestrel Resource Center brings together all our technical documentation and our knowledgebase in one easy-to-navigate space.

Documentation and knowledgebase have been carefully organized and updated, helping you configure features, troubleshoot common issues, and fully leverage the power of our tools. Whether you’re setting up seasonal pricing, connecting to external booking platforms, or customizing your theme’s layout, you’ll find detailed, step-by-step instructions at your fingertips.

Knowledgebase – Now available in Spanish & French

Previously available only in English, our knowledgebase is now fully translated into Spanish and French, making it easier than ever for more users around the world to get the answers they need. Find clear, concise explanations to the most frequently asked questions, organized by topics.

A smarter Support System

We’ve also launched a brand-new Helpdesk designed to streamline your customer support experience. What's new?

• Organized request categories: Whether it’s a pre-sale question, a set-up issue, or a feature request, we've got it covered.
• Clear ticket submission: Provide the exact details we need to help you from the start.
• Better tracking: Keep an eye on the progress of your request in a dedicated, easy-to-use dashboard.

At Maestrel, we’re committed to building tools that empower hospitality businesses worldwide. And just as importantly, we’re committed to supporting you every step of the way. We invite you to explore the new Maestrel Resource Center today!.